triage.ai documentation

triage.ai is an AI-native support platform built specifically for B2B companies, designed to streamline and enhance customer service operations. Our platform helps businesses scale by automating communication across multiple channels, including email, Discord, Slack, Microsoft Teams, and more. Whether it’s managing support tickets, automating workflows, or improving response efficiency, Triage.ai enables teams to provide seamless and scalable support without added complexity.

Getting Started

• Installation
• Post-Install Setup Guide
• Email Settings
• Email Templates
• IMAP Settings Guide
• Email Piping

Guides

• Agent Guide
• User Guide
• Ticket Guide
• Email Guide
• Dashboard Guide
• Manage Pages Guide

Plugins

• Attachments with S3